Hello!
You’ll be scored based on the following key areas:
Engagement
Your program is what connects to the hearts and the minds of your customers. It must demonstrate it understand what the customers value rather than simply giving things away.
Outcomes & Reporting
Companies win when they authentically engage with their customers. Have a clear rewards program strategy that can be measured directly back to business critical metrics.
Functionality
Your program’s functionality is what sets you apart. The more agile, the experience, the stronger your competitive advantage. It keeps you ahead of the market — and members engaged, satisfied, and coming back.
How it works
This scorecard was designed to be easy, yet effective in identifying areas of improvement with your reward program activities.
Answer 15 yes/no questions
These questions help us to identify your key strengths and weaknesses for more accurate results.
Receive your results
Once you have finished, your answers are then pumped through an algorithm to produce your final score.
Action steps
Based on your score we will provide practical next steps for you to take to improve.
